Insurance FAQ

Your insurance plan may cover nutrition counseling!

Here are the steps to take to find out what is covered.

Rates & Health Insurance

At The Concierge Dietitian, most of our clients have health insurance plans that cover nutrition counseling sessions with our dietitian.

The Concierge Dietitian is in network with Cigna, Anthem BCBS, United Healthcare, Medical Mutual of Ohio, Ohio Healthy, Medicare.

Insurance Verification & Coverage

If you qualify for our services, you’ll be prompted to securely enter your insurance information before scheduling your first session.

Our Care Team will verify your nutrition benefits on your behalf prior to your initial appointment. If we discover that we are not in-network with your plan, or that your coverage includes a copay or limited benefits, we’ll let you know right away. You’ll always have the option to cancel or adjust your appointment before any charges occur.

Many insurance plans also offer out-of-network benefits, meaning that even if we aren’t in-network, your sessions may still qualify for reimbursement. Upon request, we can either submit a claim directly to your insurance or provide a superbill for you to submit yourself. Please note that payment is due at the time of service for out-of-network clients

Because coverage varies between plans, our team is happy to check your benefits for you. You are also encouraged to contact your insurance provider directly to confirm what is included under your plan.

Please note that our Private Concierge Nutrition Package is not covered by insurance. If your insurance declines to cover any visit(s) for any reason, you are responsible for the full amount billed.

📋 Verifying Your Benefits

Before your first visit, we recommend calling the member services number on the back of your insurance card to verify your coverage for Medical Nutrition Therapy (MNT).

While our team is happy to help you understand your benefits, every insurance plan is unique — some are self-funded or “grandfathered” and may follow different coverage policies.

Business Information for Insurance

Legal Business Name: The Concierge Dietitian
Tax ID: 99-4452776
NPI: 1942026752

How to Check Your Insurance Benefits

When you call your insurance company, ask the following questions to confirm your coverage for nutrition counseling:

1. Does my plan cover Medical Nutrition Therapy (MNT) with CPT codes:
   • 97802 (initial appointment)
   • 97803 (follow-up appointments)
2. Does my plan provide preventive coverage for nutrition services under the Affordable Care Act?
   • Ask about diagnosis code Z71.3
   • Ask if overweight or obesity are considered preventive
3. Does my plan also offer medical coverage for MNT?
   • What diagnosis codes are included?
   • Is there a limit on the number of visits?
4. Do I need to meet a deductible before coverage begins?
5. What is my copay or coinsurance, if any?
6. Does my plan cover telehealth appointments?
7. Do I need a referral or preauthorization from my doctor?
8. Always ask for a reference number for the call and the representative’s name — this can be helpful later if questions arise.

Need a Referral?

If your plan requires a referral, please have your doctor’s office fax it to 614-647-8431, including all relevant diagnosis codes (such as overweight or obesity).

Helpful Tip

Our Care Team can verify your benefits on your behalf before your first session. If there are any copays, limited coverage, or out-of-network details, we’ll let you know in advance — so there are no surprises.